What payment methods do you accept?
- We Accept Visa, Mastercard, American Express, Discover, Diners Club, and JCB payments from customers worldwide.
What countries do you ship to?
- We ship mainly within the US, Canada and Europe.
- For Worldwide Countries, some of our products can be shipped to, while other countries products cannot.
- The customers in Worldwide Countries you are responsible for Customs Duty and all additional costs associated in shipment, if applicable.
Where do I send my returns?
- Please refer to our Shipping and Return Policy
Can I track my order?
- All orders will be provided with a receipt and tracking number to our customers via email. The tracking number will enable you to track your item(s) in route safely and securely.
Can I cancel my order after I have checked out already?
- Contact us, let us know the order number, the item name and we will take care of it.
I am missing something from my order?
- Contact us, Let us know the order number, the item name, the problem and we will take care of it.
I received a damaged product what do I do?
In the case of damaged products or if you received the wrong product, you will be refunded immediately via your payment method or sent a replacement product, whichever you choose.
- You will be required to submit photo evidence for review.
- If the claim is approved, the return shipping charges and for replacing or refunding the order will be provided.
- If the product packaging is damaged but the product itself is intact, the recipient must submit a claim to the shipping carrier directly.